Safety Tips

Your safety is our top priority at Matri Zone. Here are important safety guidelines to help you have a secure and positive experience while searching for your life partner.

1. Protect Your Personal Information

  • Never share your home address, workplace address, or daily routine with someone you just met online
  • Avoid sharing financial information, bank details, or OTP codes
  • Use Matri Zone's messaging system initially instead of sharing personal phone numbers
  • Be cautious about sharing photos that reveal identifiable locations
  • Keep your email address and social media profiles private until you trust the person

2. Meet Safely

  • Always meet in public places for the first few meetings
  • Inform a trusted friend or family member about your meeting plans
  • Share your location with someone you trust during the meeting
  • Arrange your own transportation to and from the meeting place
  • Meet during daytime hours when possible
  • Trust your instincts - if something feels wrong, leave immediately

3. Verify Information

  • Ask for verified profiles and check verification badges
  • Request references from family or mutual acquaintances
  • Verify educational and professional credentials through proper channels
  • Look for inconsistencies in the information provided
  • Consider conducting a background check for serious prospects
  • Involve your family early in the process for additional verification

4. Watch for Warning Signs

Be cautious if someone:

  • Asks for money or financial assistance
  • Pressures you to move communication off the platform quickly
  • Refuses to meet in person or always has excuses
  • Provides inconsistent information about themselves
  • Shows aggressive or controlling behavior
  • Avoids involving family members in discussions
  • Has multiple profiles on the platform
  • Makes you feel uncomfortable or pressured

5. Financial Safety

  • Never send money to someone you haven't met in person
  • Be wary of sob stories or urgent financial requests
  • Don't share your bank account, credit card, or OTP details
  • Refuse requests for gifts, loans, or investment opportunities
  • Be cautious of profiles claiming to be from abroad needing financial help

6. Online Communication Safety

  • Don't click on suspicious links sent in messages
  • Be cautious of requests to download unknown apps or software
  • Avoid sharing intimate photos or videos that could be misused
  • Report any harassment, inappropriate behavior, or suspicious profiles
  • Block users who make you uncomfortable

7. Family Involvement

  • Involve your parents or guardians in the matchmaking process
  • Share profiles with trusted family members for their opinion
  • Arrange family meetings before making serious commitments
  • Discuss important topics like expectations, lifestyle, and values openly
  • Ensure both families meet and approve before finalizing arrangements

8. Trust Your Instincts

If something feels wrong or too good to be true, it probably is. Don't ignore red flags or rationalize concerning behavior. Take your time to get to know someone properly before making any commitments. It's better to be cautious than to rush into a decision you might regret.

9. Report Suspicious Activity

If you encounter any of the following, please report it immediately:

  • Fake profiles or catfishing attempts
  • Harassment or threatening behavior
  • Financial scams or fraud attempts
  • Inappropriate content or messages
  • Someone impersonating another person

10. Your Data & Account Control

You have full control over your account and personal data:

  • Update or delete your profile information at any time
  • Control who can see your profile and contact you
  • Hide or deactivate your profile temporarily
  • Download your data in a portable format
  • Request permanent deletion of your account and data

Need to Delete Your Account?

If you wish to permanently delete your Matri Zone account and all associated data, you can request account deletion at any time.

Delete Account Information

Need Help?

If you need to report a safety concern or have questions about staying safe on Matri Zone, please contact us:

Email: hello@matrizone.lk

Our team is here to help ensure your safety and security.

Remember

Finding the right life partner takes time. Don't let anyone pressure you into making hasty decisions. Your safety and comfort should always come first. Stay vigilant, trust your instincts, and involve your family throughout the process.